About Silk Crowns

Silk Crowns is an online store for kids' building toys: brick sets, magnetic tiles, wooden blocks and STEM kits.

Who runs the store

silkcrowns.com is operated by The Birch Post LLC, registered in New Mexico, USA. We are a small, independent online retailer. We do not run a physical shop, and we do not make the toys ourselves.

Genuine products

We sell genuine products, new and in their original manufacturer packaging. Brand names and trademarks shown on our site belong to their owners. Silk Crowns is not affiliated with, sponsored by or endorsed by those brands unless a product page says so.

If an item you receive is not the product shown on its page, it is handled as a wrong item: we replace it or refund it in full. See the Returns & Refunds policy.

What we try to put on every product page

  • Age grade. The age given for the set, plus any warning that comes with it.
  • Piece count and size. Where we have them.
  • What is in the box. As listed for the set.

If a detail you need is missing, email us before you order and we will check it.

How to choose

Our Age & Safety Guide explains how to read age grades, piece counts and small-parts warnings. You can also browse by age: 3–5, 6–8 and 9+.

Shipping and returns

Read the Shipping Policy and the Returns & Refunds policy before you order. Questions go to support@silkcrowns.com. We reply within 1 business day, Monday to Friday.

Common Questions

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How long does shipping take, and what does it cost?

Orders take 3–5 business days to process and 8–12 business days in transit (about 11–17 business days in total). Shipping to the contiguous 48 United States and Washington, DC is $7.95 per order under $60 and free from $60, after discounts and before tax. See our Shipping Policy.

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How can I track my order?

You receive a shipping email with a tracking number when your order leaves the fulfillment facility. Tracking can take 24–48 hours to show its first scan. See our Shipping Policy.

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What is your return policy?

Start a return or exchange within 30 days of delivery. Items must be new and unused, in the original manufacturer packaging, with all pieces. We provide a prepaid return label; return shipping is free and there is no restocking fee. See our Returns & Refunds Policy.

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What if my item arrives damaged or defective?

For a defective, damaged or wrong item, email support@silkcrowns.com with your order number and 2 photos within 30 days of delivery. We replace it at no cost or refund you in full, your choice. See our Returns & Refunds Policy for details.

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What payment methods do you accept?

The payment methods available to you are shown at checkout. All transactions are encrypted, and we never see or store your card details. More on our Payment Policy page.