Do Not Sell or Share My Personal Information
You can opt out of the sale or sharing of your personal information for targeted advertising in 2 ways. We do not ask for ID, and we do not treat you differently for opting out.
- Turn on Global Privacy Control (GPC) in your browser. We treat the signal as an opt-out for that browser and device automatically.
- Email support@silkcrowns.com with the subject "Do not sell or share" from the email address you use with us. We apply the opt-out to your account and confirm within 15 days.
What this covers
Advertising and analytics cookies that let ad platforms match your visit to your profile on their service. Opting out does not stop us from processing your order, emailing you about it, or keeping records the law requires.
Other rights
Residents of California and several other states can also ask what personal information we hold, ask us to delete it, or correct it. Email support@silkcrowns.com. We respond within 45 days.
Appeals
If we deny a request, reply to our response and say you want to appeal. The owner of the company reviews it and answers within 45 days. You may also contact your state Attorney General.
Full details are in our Privacy Policy.
Common Questions
How long does shipping take, and what does it cost?
How long does shipping take, and what does it cost?
Orders take 3–5 business days to process and 8–12 business days in transit (about 11–17 business days in total). Shipping to the contiguous 48 United States and Washington, DC is $7.95 per order under $60 and free from $60, after discounts and before tax. See our Shipping Policy.
How can I track my order?
How can I track my order?
You receive a shipping email with a tracking number when your order leaves the fulfillment facility. Tracking can take 24–48 hours to show its first scan. See our Shipping Policy.
What is your return policy?
What is your return policy?
Start a return or exchange within 30 days of delivery. Items must be new and unused, in the original manufacturer packaging, with all pieces. We provide a prepaid return label; return shipping is free and there is no restocking fee. See our Returns & Refunds Policy.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
For a defective, damaged or wrong item, email support@silkcrowns.com with your order number and 2 photos within 30 days of delivery. We replace it at no cost or refund you in full, your choice. See our Returns & Refunds Policy for details.
What payment methods do you accept?
What payment methods do you accept?
The payment methods available to you are shown at checkout. All transactions are encrypted, and we never see or store your card details. More on our Payment Policy page.